Your privacy matters to bdbage. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your personal information. No jargon, no hidden clauses.
Six principles that guide every data decision bdbage makes. The full policy follows below.
bdbage only collects the personal data that is strictly necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.
bdbage does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the bdbage ecosystem and its trusted service partners.
All data transmitted between your device and bdbage is protected by industry-standard TLS encryption. Sensitive data stored on bdbage servers is encrypted at rest using AES-256.
You have the right to access, correct, and delete the personal data bdbage holds about you. You can exercise these rights at any time by contacting bdbage support — no complicated processes, no delays.
bdbage uses cookies and analytics only to improve platform performance and your experience. We do not use cross-site tracking or sell behavioural data to advertising networks.
bdbage retains your data only for as long as necessary to fulfil the purposes described in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymised.
Welcome to the bdbage Privacy Policy. bdbage ("we", "us", "our") is committed to protecting the personal data of every player who uses the bdbage platform. This Privacy Policy explains how bdbage collects, uses, stores, and protects your personal information when you visit our website, use our mobile app, or interact with our gaming services.
This policy applies to all users of bdbage, including registered players, visitors who browse without registering, and anyone who contacts bdbage support. By using the bdbage platform, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy should be read alongside the bdbage Terms and Conditions and Responsible Gaming Policy. Together, these documents form the complete agreement between you and bdbage regarding your use of the platform.
bdbage collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. Below is a breakdown of each category.
| Data Type | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Registration & KYC verification |
| Contact Data | Email address, phone number | Registration & account updates |
| Document Data | National ID, passport, utility bill | KYC verification |
| Financial Data | bKash/Nagad number, bank account details | Deposits & withdrawals |
| Communications | Support chat logs, emails, feedback | When you contact bdbage |
bdbage collects your personal data through the following channels:
bdbage does not purchase personal data from data brokers or marketing list providers. Every piece of data we hold about you has a clear, legitimate source.
bdbage uses your personal data only for the purposes described below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
bdbage uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use it. A cookie is a small text file stored on your device when you visit bdbage.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Keep you logged in, maintain session security, process transactions | No — required for bdbage to function |
| Functional | Remember your language and display preferences | Yes — via browser settings |
| Analytics | Understand which pages and games are most popular, identify errors | Yes — via cookie preferences |
bdbage does not use advertising cookies or allow third-party advertising networks to place cookies on the bdbage platform. You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent bdbage from functioning correctly.
bdbage takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.
Despite these measures, no system is completely immune to security risks. If you suspect your bdbage account has been compromised, contact support immediately and change your password.
bdbage retains your personal data for as long as your account is active and for a period thereafter as required by law or legitimate business need. The table below summarises our standard retention periods.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | AML & KYC legal obligations |
| Transaction Records | 5 years after transaction date | Financial regulatory requirements |
| Support Communications | 3 years after last interaction | Dispute resolution & quality assurance |
| Usage & Analytics Data | 24 months (anonymised after 12 months) | Platform improvement |
| Marketing Preferences | Until you opt out or close your account | Consent management |
When the retention period expires, bdbage securely deletes or anonymises your data so it can no longer be linked back to you. Anonymised data may be retained indefinitely for statistical and research purposes.
As a bdbage player, you have the following rights over your personal data. You can exercise any of these rights by contacting bdbage support at [email protected]. bdbage will respond to all valid requests within 30 days.
Request a copy of all personal data bdbage holds about you.
Ask bdbage to correct any inaccurate or incomplete data.
Request deletion of your data where there is no legal reason to retain it.
Ask bdbage to limit how your data is processed in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to bdbage processing your data for direct marketing at any time.
Please note that some rights are subject to legal limitations. For example, bdbage cannot delete transaction records that are required to be retained under AML regulations, even if you request erasure. In such cases, bdbage will explain the limitation clearly.
bdbage is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use bdbage or provide any personal information to us.
If bdbage discovers that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe your child has registered on bdbage, please contact support at [email protected] immediately.
bdbage operates primarily to serve players in Bangladesh. However, some of our service providers — including cloud hosting and identity verification partners — may process data in other countries. When this occurs, bdbage ensures that appropriate safeguards are in place to protect your data to a standard equivalent to this Privacy Policy.
Safeguards used by bdbage for international transfers include contractual data protection clauses with all third-party processors, and selection of providers who maintain internationally recognised security certifications.
By using bdbage, you acknowledge that your data may be transferred and processed outside Bangladesh in accordance with this policy.
bdbage may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.
For significant changes that materially affect how bdbage uses your personal data, we will notify you by email or via an in-platform notification before the changes take effect. Your continued use of bdbage after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
We recommend reviewing this Privacy Policy periodically. The current version is always available at bdbage.app/privacy-policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy concern, please contact the bdbage privacy team using the details below. We take all privacy enquiries seriously and aim to respond within 30 days.
When contacting bdbage about a data rights request, please include your registered email address and a description of your request so we can locate your account and respond efficiently.